Collaboration: Building Business Success by Creating a Flexible and Responsive Work Place Culture

The specific aim of this project is to examine the employee and organization benefits associated with cultivating a work environment responsive to hourly employees' work and life needs. In collaboration with a large scale national drug store company, CitiPharm (pseudonym), we propose to conduct an in-depth investigation to study (1) the effects of flexible work practices on hourly workers ability to manage their work and family responsibilities; (2) the effects of such policies on such company outcomes as absenteeism, tardiness, retention of workers and productivity; and (3) the management and supervisory practices and processes used to cultivate a work environment responsive to employees' work and family responsibilities.