RSF 55, CDL Program Workflow

The goal of this study is to ascertain various approaches currently taken by states to administering state and federal CDL requirements, and analyze how they might benefit state CDL programs looking to stay in compliance with fewer resources moving forward. In addition, hypothetical approaches that have yet to be adopted by CDL programs will also be considered if such ideas are generated. These efficiency mechanisms will consist of technological innovations that can automate workflow, changing institutional arrangements to cut down on bureaucratic inefficiencies, policy changes that may create unintended inefficiencies, and evaluation of current work practices to see if there are changes that can be made without significantly altering any workplace parameters beyond the approach to handling the tasks described in the project background. FMCSA has indicated in recent funding cycles that they are reluctant to continue funding FFTLs as a mechanism to ensure that all CDL compliance requirements can be met by state CDL programs. States DOTs in many cases are saddled with slumping revenues and consequently, smaller budgets. This will make it difficult for state CDL programs dependent on these subsidies to meet FMCSA compliance standards or pass an FMCSA CDL program audit. Given the fiscal constraints facing these programs on both the state and federal level, the best step to take is to find ways to optimize workflow. There are a multitude of ways in which state CDL programs might become more efficient. The research team will work with officials in Kentucky’s CDL program to create a business plan that includes projected cost savings and efficiency gains from any innovative approaches implemented as a result of project research. The research will provide other state CDL programs with tools to produce their own innovation plans.