A Picture Is Worth a Thousand Dollars: Visual Aids Promote Investor Decisions

Brian Scholl, Adam W. Craig, Alycia Chin

Research output: Contribution to journalArticlepeer-review

2 Scopus citations

Abstract

Policymakers emphasize that fees should be an important consideration in making investment decisions that support savings, retirement and other consequential, long term financial outcomes. Nevertheless, retail investors tend to prioritize recent returns. In nonfinancial domains, visual aids designed with choice architecture principles help convey complex quantitative information and reduce decision biases. The current work explores how a variety of mutual fund visual aids affect investment decisions. Across three studies, including two with incentivized national samples (N 5 4; 588), we demonstrate that visual aids displaying mutual fund fees lower fees paid by up to 25% compared to legally compliant disclosure documents. We address important public policy implications relevant to investors and regulators.

Original languageEnglish
Pages (from-to)416-428
Number of pages13
JournalJournal of the Association for Consumer Research
Volume8
Issue number4
DOIs
StatePublished - Oct 2023

Bibliographical note

Publisher Copyright:
© 2023 Association for Consumer Research.

Funding

The authors thank NORC’s BEAD team (Angela Fontes, Mark Lush, Seth Cohen, Steven B. Nash, and Meimeizi Zhu) for help conducting this research. They also thank Rick Larrick and Brigitte Madrian for comments during the conceptualization of this project; Eric VanEpps, David Zimmerman, Jonathan Cook, John Foley, Rick Fleming, and attendees of the 2022 RAND Behavioral Finance Forum for feedback, and staff in the Office of the Investor Advocate for comments on fee visual design.

FundersFunder number
National Opinion Research Center

    ASJC Scopus subject areas

    • Applied Psychology
    • Economics and Econometrics
    • Marketing

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