Achieving Agile and Transformative Change Efforts in Capital Project Organizations

Makram Bou Hatoum, Hala Nassereddine

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review


Successful capital project organizations need to have a high degree of agility to anticipate and initiate change efforts with a transformative impact on strategy, structure, people, and culture. One question arises that contributes to organizational science: What makes an organization's response to change agile and its impact transformative? This study proposes a self-assessment "change response-impact (CRI) matrix" that allows decision-makers to map their change efforts across two variables: "change response" and "change impact." Through a survey distributed to the capital projects industry, data was collected on 60 change practices to identify the most critical and most challenging practices of each quadrant of the matrix. This paper focuses on exploring the change practices of the upper-right quadrant of the matrix, that is, for organizations with a high degree of agility and going through a transformative impact. Findings of this study can guide practitioners and researchers as they navigate successful organizational change efforts.

Original languageEnglish
Title of host publicationContracting, Delivery, Scheduling, Estimating, Economics, and Organizational Management and Planning in Construction
EditorsJennifer S. Shane, Katherine M. Madson, Yunjeong Mo, Cristina Poleacovschi, Roy E. Sturgill
Number of pages10
ISBN (Electronic)9780784485286
StatePublished - 2024
EventConstruction Research Congress 2024, CRC 2024 - Des Moines, United States
Duration: Mar 20 2024Mar 23 2024

Publication series

NameConstruction Research Congress 2024, CRC 2024


ConferenceConstruction Research Congress 2024, CRC 2024
Country/TerritoryUnited States
CityDes Moines

Bibliographical note

Publisher Copyright:

ASJC Scopus subject areas

  • Civil and Structural Engineering
  • Building and Construction


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