Abstract
In this paper, we compare sociocultural theories of communication and user experience design to scholarship from associative and new materialist approaches. We argue for a more expansive and symmetrical perspective on communication design-one that broadens the scope of potential actors that affect user experiences, and that more strongly considers their effects on communicative activities. We posit three ways in which this perspective may be operationalized: (a) accounting for the missing masses, (b) designing for flat ontologies and radical symmetry, and (c) designing for interagentivity. Finally, we offer an initial heuristic for deploying such approaches and discuss scenarios in which they may prove fruitful.
Original language | English |
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Title of host publication | SIGDOC 2014 - Proceedings of the 32nd Annual International Conference on the Design of Communication |
ISBN (Electronic) | 9781450331661 |
DOIs | |
State | Published - Sep 27 2014 |
Event | 32nd Annual International Conference on the Design of Communication, SIGDOC 2014 - Colorado Springs, United States Duration: Sep 27 2014 → Sep 28 2014 |
Publication series
Name | SIGDOC 2014 - Proceedings of the 32nd Annual International Conference on the Design of Communication |
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Conference
Conference | 32nd Annual International Conference on the Design of Communication, SIGDOC 2014 |
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Country/Territory | United States |
City | Colorado Springs |
Period | 9/27/14 → 9/28/14 |
Bibliographical note
Publisher Copyright:© Copyright 2014 ACM.
Keywords
- Flat ontology
- Interagentivity
- New materialism
- Symmetry
- Usability
- User experience
ASJC Scopus subject areas
- Hardware and Architecture
- Information Systems
- Software