Challenges and supports for accessing open government datasets: Data guide for better open data access and uses

Fanghui Xiao; Daqing He; Yu Chi; Wei Jeng; Christinger Tomer

doi:10.1145/3295750.3298958

Challenges and supports for accessing open government datasets: Data guide for better open data access and uses

Fanghui Xiao, Daqing He, Yu Chi, Wei Jeng, Christinger Tomer

School of Information Science

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

11 Scopus citations

Abstract

The importance of open government data is often associated with increased public trust, civic engagement, and accountable administrations. While there is a myriad of benefits, the existing literature suggests that many open government datasets lack accessibility and usability for diverse users. This study seeks to explore what contextual information users require when they access these datasets. Using mixed methods, we aim to discover the challenges of accessing data, and the necessary contextual information needed by the users to overcome these challenges. As the outcome of this study, we propose a framework called "Data Guides", which is composed of the identified important contextual information. In future work, we will test the effectiveness of the Data Guide in aiding users' accessing and understanding open government data.

Original language	English
Title of host publication	CHIIR 2019 - Proceedings of the 2019 Conference on Human Information Interaction and Retrieval
Pages	313-317
Number of pages	5
ISBN (Electronic)	9781450360258
DOIs	https://doi.org/10.1145/3295750.3298958
State	Published - Mar 8 2019
Event	4th ACM SIGIR Conference on Information Interaction and Retrieval, CHIIR 2019 - Glasgow, United Kingdom Duration: Mar 10 2019 → Mar 14 2019

Publication series

Name	CHIIR 2019 - Proceedings of the 2019 Conference on Human Information Interaction and Retrieval

Conference

Conference	4th ACM SIGIR Conference on Information Interaction and Retrieval, CHIIR 2019
Country/Territory	United Kingdom
City	Glasgow
Period	3/10/19 → 3/14/19

Bibliographical note

Funding Information:
This work was partially supported from the Young Scholar Fellowship Program by Ministry of Science and Technology (MOST) in Taiwan, under Grant MOST107-2636-H-002 -002.

Publisher Copyright:
© 2019 Association for Computing Machinery.

Keywords

Accessibility
Contextual information
Data Guides
Open government data (OGD)
Structured data
Understandability

ASJC Scopus subject areas

Human-Computer Interaction
Information Systems

Access to Document

10.1145/3295750.3298958

Cite this

Xiao, F., He, D., Chi, Y., Jeng, W., & Tomer, C. (2019). Challenges and supports for accessing open government datasets: Data guide for better open data access and uses. In CHIIR 2019 - Proceedings of the 2019 Conference on Human Information Interaction and Retrieval (pp. 313-317). (CHIIR 2019 - Proceedings of the 2019 Conference on Human Information Interaction and Retrieval). https://doi.org/10.1145/3295750.3298958

Xiao, Fanghui ; He, Daqing ; Chi, Yu et al. / Challenges and supports for accessing open government datasets : Data guide for better open data access and uses. CHIIR 2019 - Proceedings of the 2019 Conference on Human Information Interaction and Retrieval. 2019. pp. 313-317 (CHIIR 2019 - Proceedings of the 2019 Conference on Human Information Interaction and Retrieval).

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title = "Challenges and supports for accessing open government datasets: Data guide for better open data access and uses",

abstract = "The importance of open government data is often associated with increased public trust, civic engagement, and accountable administrations. While there is a myriad of benefits, the existing literature suggests that many open government datasets lack accessibility and usability for diverse users. This study seeks to explore what contextual information users require when they access these datasets. Using mixed methods, we aim to discover the challenges of accessing data, and the necessary contextual information needed by the users to overcome these challenges. As the outcome of this study, we propose a framework called {"}Data Guides{"}, which is composed of the identified important contextual information. In future work, we will test the effectiveness of the Data Guide in aiding users' accessing and understanding open government data.",

keywords = "Accessibility, Contextual information, Data Guides, Open government data (OGD), Structured data, Understandability",

author = "Fanghui Xiao and Daqing He and Yu Chi and Wei Jeng and Christinger Tomer",

note = "Funding Information: This work was partially supported from the Young Scholar Fellowship Program by Ministry of Science and Technology (MOST) in Taiwan, under Grant MOST107-2636-H-002 -002. Publisher Copyright: {\textcopyright} 2019 Association for Computing Machinery.; 4th ACM SIGIR Conference on Information Interaction and Retrieval, CHIIR 2019 ; Conference date: 10-03-2019 Through 14-03-2019",

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doi = "10.1145/3295750.3298958",

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Xiao, F, He, D, Chi, Y, Jeng, W & Tomer, C 2019, Challenges and supports for accessing open government datasets: Data guide for better open data access and uses. in CHIIR 2019 - Proceedings of the 2019 Conference on Human Information Interaction and Retrieval. CHIIR 2019 - Proceedings of the 2019 Conference on Human Information Interaction and Retrieval, pp. 313-317, 4th ACM SIGIR Conference on Information Interaction and Retrieval, CHIIR 2019, Glasgow, United Kingdom, 3/10/19. https://doi.org/10.1145/3295750.3298958

Challenges and supports for accessing open government datasets: Data guide for better open data access and uses. / Xiao, Fanghui; He, Daqing; Chi, Yu et al.
CHIIR 2019 - Proceedings of the 2019 Conference on Human Information Interaction and Retrieval. 2019. p. 313-317 (CHIIR 2019 - Proceedings of the 2019 Conference on Human Information Interaction and Retrieval).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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Xiao F, He D, Chi Y, Jeng W, Tomer C. Challenges and supports for accessing open government datasets: Data guide for better open data access and uses. In CHIIR 2019 - Proceedings of the 2019 Conference on Human Information Interaction and Retrieval. 2019. p. 313-317. (CHIIR 2019 - Proceedings of the 2019 Conference on Human Information Interaction and Retrieval). doi: 10.1145/3295750.3298958

Challenges and supports for accessing open government datasets: Data guide for better open data access and uses

Abstract

Publication series

Conference

Bibliographical note

Keywords

ASJC Scopus subject areas

Access to Document

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Cite this