TY - JOUR
T1 - Defensive Communication and Burnout in the Workplace
T2 - The Mediating Role of Leader–Member Exchange
AU - Becker, Jennifer A.H.
AU - Halbesleben, Jonathon R.B.
AU - Dan O'Hair, H.
PY - 2005/6
Y1 - 2005/6
N2 - This paper investigates the relationship between defensive communication in performance appraisal settings by considering the mediating effect of leader–member exchange relationships. In a study of employees of a US federal fire department, defensive communication was associated with lower quality leader–member exchange relationships, which in turn was related to burnout. We discuss the implications of these findings, particularly as they apply to organizations and their employees, as well as limitations and directions for future research.
AB - This paper investigates the relationship between defensive communication in performance appraisal settings by considering the mediating effect of leader–member exchange relationships. In a study of employees of a US federal fire department, defensive communication was associated with lower quality leader–member exchange relationships, which in turn was related to burnout. We discuss the implications of these findings, particularly as they apply to organizations and their employees, as well as limitations and directions for future research.
KW - Burn Out
KW - Defensive Communication
KW - Leader–Member Exchange
KW - Perfomance Appraisal
UR - http://www.scopus.com/inward/record.url?scp=33747709039&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=33747709039&partnerID=8YFLogxK
U2 - 10.1080/00036810500130653
DO - 10.1080/00036810500130653
M3 - Article
AN - SCOPUS:33747709039
SN - 0882-4096
VL - 22
SP - 143
EP - 150
JO - Communication Research Reports
JF - Communication Research Reports
IS - 2
ER -