Determinants of resident satisfaction with patients in their continuity clinic

Don R. Barnett, Pat F. Bass, Charles H. Griffith, T. Shawn Caudill, John F. Wilson

Research output: Contribution to journalArticlepeer-review

20 Scopus citations

Abstract

The purpose of this study was to identify what patient and physician factors influence resident satisfaction with patient encounters in a continuity clinic setting. Resident satisfaction was assessed from postencounter questionnaires completed by 68 internal medicine residents regarding 979 patient encounters. We found that residents were more satisfied with patients diagnosed with general medical problems than with patients diagnosed with pain and psychiatric disorders. First-year residents were less satisfied with patients diagnosed with pain and psychiatric disorders than second- and third-year residents. However, this dissatisfaction with seeing patients with pain or psychiatric disorders lessened as continuity of care was enhanced.

Original languageEnglish
Pages (from-to)456-459
Number of pages4
JournalJournal of General Internal Medicine
Volume19
Issue number5 PART 1
DOIs
StatePublished - May 2004

Keywords

  • Continuity clinic
  • Primary care
  • Psychiatric disorders
  • Residency training
  • Satisfaction

ASJC Scopus subject areas

  • Internal Medicine

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