Evaluating a diversion program for first-time shoplifters

Even though there is a growing body of literature on the characteristics and motivations of shoplifters, there are very few worthwhile studies of interventive efforts aimed at preventing further acts of shoplifting. Criminal justice and counseling professionals are asking, “Do diversion programs work?” This paper provides evaluative data from one community demonstrating the success of its diversion program. A sample of 99 individuals who successfully completed a shoplifting diversion program were randomly selected from a larger population of 246 completers. During a two year study period, 4% of this group were re-arrested. This compares with re-arrest rates of approximately 25% in three comparison groups.