Evaluation constructs and criteria for digital libraries: A document analysis

The intent of this chapter is to identify constructs and criteria for Digital Library (DL) evaluation based on document analysis. Eighty-five relevant articles and five websites were reviewed to generate the evaluation constructs and criteria. The findings consist of ten constructs, including collection, information organization, interface design, system performance, effects on users, user engagement, services, preservation, sustainability/administration, and context of use with associated criteria for each dimension. In addition, this chapter discusses challenges in DL evaluation research and practices.