Exploring the domain of information “users”: Semantic analysis of wikipedia articles

Research output: Contribution to journalArticlepeer-review


This study aims to explore the domain of information users based on the textual analysis of Wikipedia. The study collected 132 Wikipedia articles related to information users. Then, multiple existing methods of textual analysis were applied to explore prevalent concepts and topics in relation to information users. The text analysis methods applied in this study include: Term frequency analysis, the Latent Dirichlet Allocation topic models, hierarchical clustering, dimensional reduction, and term co-occurrence analysis. The findings reveal that Wikipedia covers various topics of the domain of information users. The domain of information users involves four fundamental concepts, including “users,” “behaviors,” “systems/technology,” and “information objects.” In addition, the study identifies different areas of the domain, ranging from information search behavior, information retrieval, human-computer interaction, user experience, human factors, and to others.

Original languageEnglish
Pages (from-to)1-23
Number of pages23
JournalJournal of Library and Information Studies
Issue number1
StatePublished - 2020

Bibliographical note

Publisher Copyright:
© 2020, National Taiwan University, Department of Library and Information Science. All rights reserved.


  • Domain Analysis
  • Information Users
  • Textual Analysis
  • User Studies
  • Wikipedia

ASJC Scopus subject areas

  • Library and Information Sciences


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