Exploring the relationship between pediatrician self-disclosure and parent satisfaction

Gretchen Norling Holmes; Nancy Grant Harrington; Adam J. Parrish

doi:10.1080/08824096.2010.518922

Exploring the relationship between pediatrician self-disclosure and parent satisfaction

Gretchen Norling Holmes
, Nancy Grant Harrington
, Adam J. Parrish

Research output: Contribution to journal › Article › peer-review

12 Scopus citations

Abstract

Patient satisfaction is a frequently explored outcome in physician-patient communication research. One variable that may influence patient satisfaction, but that has not been extensively explored, is physician self-disclosure (SD). This study examined the effect of pediatrician SD on parent satisfaction in the context of a "sick child" office visit. Results showed that parents were more satisfied with visits in which pediatricians self-disclosed than with those in which pediatricians did not self-disclose. Implications of the study's results and directions for future research are discussed.

Original language	English
Pages (from-to)	365-369
Number of pages	5
Journal	Communication Research Reports
Volume	27
Issue number	4
DOIs	https://doi.org/10.1080/08824096.2010.518922
State	Published - Oct 2010

Bibliographical note

Funding Information:
Gretchen Norling Holmes (PhD, University of Kentucky, 2003) is an assistant professor in the Department of Communication Arts at the University of West Florida. Nancy Grant Harrington (PhD, University of Kentucky, 1992) is a professor and chair in the Department of Communication at the University of Kentucky. Adam J. Parrish (MA, University of West Florida, 2009) is a doctoral student in the Department of Communication at the University of Kentucky. This research was funded by the Centers for Disease Control and Prevention. Correspondence: Gretchen Norling Holmes, Department of Communication Arts, University of West Florida, 11000 University Parkway, Pensacola, FL 32514; E-mail: [email protected]

Funding

Gretchen Norling Holmes (PhD, University of Kentucky, 2003) is an assistant professor in the Department of Communication Arts at the University of West Florida. Nancy Grant Harrington (PhD, University of Kentucky, 1992) is a professor and chair in the Department of Communication at the University of Kentucky. Adam J. Parrish (MA, University of West Florida, 2009) is a doctoral student in the Department of Communication at the University of Kentucky. This research was funded by the Centers for Disease Control and Prevention. Correspondence: Gretchen Norling Holmes, Department of Communication Arts, University of West Florida, 11000 University Parkway, Pensacola, FL 32514; E-mail: [email protected]

Funders
Centers for Disease Control and Prevention

Keywords

Parent Satisfaction
Physician Self-Disclosure
Physician-Patient Communication

ASJC Scopus subject areas

Communication

Access to Document

10.1080/08824096.2010.518922

Cite this

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abstract = "Patient satisfaction is a frequently explored outcome in physician-patient communication research. One variable that may influence patient satisfaction, but that has not been extensively explored, is physician self-disclosure (SD). This study examined the effect of pediatrician SD on parent satisfaction in the context of a {"}sick child{"} office visit. Results showed that parents were more satisfied with visits in which pediatricians self-disclosed than with those in which pediatricians did not self-disclose. Implications of the study's results and directions for future research are discussed.",

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note = "Funding Information: Gretchen Norling Holmes (PhD, University of Kentucky, 2003) is an assistant professor in the Department of Communication Arts at the University of West Florida. Nancy Grant Harrington (PhD, University of Kentucky, 1992) is a professor and chair in the Department of Communication at the University of Kentucky. Adam J. Parrish (MA, University of West Florida, 2009) is a doctoral student in the Department of Communication at the University of Kentucky. This research was funded by the Centers for Disease Control and Prevention. Correspondence: Gretchen Norling Holmes, Department of Communication Arts, University of West Florida, 11000 University Parkway, Pensacola, FL 32514; E-mail: [email protected]",

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N1 - Funding Information: Gretchen Norling Holmes (PhD, University of Kentucky, 2003) is an assistant professor in the Department of Communication Arts at the University of West Florida. Nancy Grant Harrington (PhD, University of Kentucky, 1992) is a professor and chair in the Department of Communication at the University of Kentucky. Adam J. Parrish (MA, University of West Florida, 2009) is a doctoral student in the Department of Communication at the University of Kentucky. This research was funded by the Centers for Disease Control and Prevention. Correspondence: Gretchen Norling Holmes, Department of Communication Arts, University of West Florida, 11000 University Parkway, Pensacola, FL 32514; E-mail: [email protected]

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N2 - Patient satisfaction is a frequently explored outcome in physician-patient communication research. One variable that may influence patient satisfaction, but that has not been extensively explored, is physician self-disclosure (SD). This study examined the effect of pediatrician SD on parent satisfaction in the context of a "sick child" office visit. Results showed that parents were more satisfied with visits in which pediatricians self-disclosed than with those in which pediatricians did not self-disclose. Implications of the study's results and directions for future research are discussed.

AB - Patient satisfaction is a frequently explored outcome in physician-patient communication research. One variable that may influence patient satisfaction, but that has not been extensively explored, is physician self-disclosure (SD). This study examined the effect of pediatrician SD on parent satisfaction in the context of a "sick child" office visit. Results showed that parents were more satisfied with visits in which pediatricians self-disclosed than with those in which pediatricians did not self-disclose. Implications of the study's results and directions for future research are discussed.

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KW - Physician Self-Disclosure

KW - Physician-Patient Communication

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Exploring the relationship between pediatrician self-disclosure and parent satisfaction

Abstract

Bibliographical note

Funding

Keywords

ASJC Scopus subject areas

Access to Document

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