Factors affecting undergraduates’ selection of online library resources in academic tasks usefulness, ease-of-use, resource quality, and individual differences

Research output: Contribution to journalArticlepeer-review

70 Scopus citations

Abstract

Purpose – The purpose of this paper is to explore multiple factors affecting online library resource selection by undergraduate students. Three dimensions of factors are investigated including usefulness and ease-of-use, resource quality, and individual differences. Design/methodology/approach – An instrument was developed to measure various aspect factors and online library resource use intention. A survey was administered to 332 undergraduate students. Quantitative analysis, including structural equation modeling, ANOVA, and t-tests, was used to statistically examine the effects of the identified 11 factors on the use intention of online library resources. Findings – The findings indicated that both usefulness and ease-of-use positively influenced the undergraduates’ use intention of online library resources. Also, five resource quality constructs – accessibility, credibility, coverage, currency, and format – were the determinants of online library resources use intention. Interestingly, the effect of accessibility was the strongest, while that of credibility was the weakest. In addition, this study found that familiarity with sources and use of good search skills had a significant effect on users’ use intention at the individual user level. Originality/value – This study is one of the few studies investigating multiple factors comprehensively that influence online library resource selection.

Original languageEnglish
Pages (from-to)272-291
Number of pages20
JournalLibrary Hi Tech
Volume33
Issue number2
DOIs
StatePublished - Jun 15 2015

Bibliographical note

Publisher Copyright:
©Emerald Group Publishing Limited

Keywords

  • Academic libraries
  • Electronic resources
  • Library users
  • User studies

ASJC Scopus subject areas

  • Information Systems
  • Library and Information Sciences

Fingerprint

Dive into the research topics of 'Factors affecting undergraduates’ selection of online library resources in academic tasks usefulness, ease-of-use, resource quality, and individual differences'. Together they form a unique fingerprint.

Cite this