Abstract
This interactivity demonstration paper highlights how a patient-operated mHealth solution can be designed to improve clinician understanding of a patient's health status during a first face-to-face encounter. Patients can use smartphones to retrieve difficult-to-recall-from memory personal health information. This provides an opportunity to improve patient-clinician collaboration. To explore this idea, a mixed method study with 12 clinicians in a simulated encounter was conducted. A smartphone personal health record was prototyped and used for an experimental study. Communication, efficiency, and effectiveness was improved for clinicians who experienced the prototype. Study outcomes included a validated set of design guidelines for mHealth tools to support better patient-clinician communication.
Original language | English |
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Title of host publication | CHI 2017 Extended Abstracts - Proceedings of the 2017 ACM SIGCHI Conference on Human Factors in Computing Systems |
Subtitle of host publication | Explore, Innovate, Inspire |
Pages | 385-388 |
Number of pages | 4 |
ISBN (Electronic) | 9781450346566 |
DOIs | |
State | Published - May 6 2017 |
Event | 2017 ACM SIGCHI Conference on Human Factors in Computing Systems, CHI EA 2017 - Denver, United States Duration: May 6 2017 → May 11 2017 |
Publication series
Name | Conference on Human Factors in Computing Systems - Proceedings |
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Volume | Part F127655 |
Conference
Conference | 2017 ACM SIGCHI Conference on Human Factors in Computing Systems, CHI EA 2017 |
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Country/Territory | United States |
City | Denver |
Period | 5/6/17 → 5/11/17 |
Bibliographical note
Publisher Copyright:Copyright © 2017 by the Association for Computing Machinery, Inc. (ACM).
Keywords
- Design guidelines
- Health information technology (HIT)
- MHealth
- Personal health record (PHR)
- Secondary user experience (UX)
ASJC Scopus subject areas
- Software
- Human-Computer Interaction
- Computer Graphics and Computer-Aided Design