Guidelines to incorporate a clinician user experience (UX) into the design of patient-operated mHealth

Harry Tunnell; Anthony Faiola; Davide Bolchini

doi:10.1145/3027063.3052966

Guidelines to incorporate a clinician user experience (UX) into the design of patient-operated mHealth

Harry Tunnell, Anthony Faiola, Davide Bolchini

College of Health Sciences

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

1 Scopus citations

Abstract

This interactivity demonstration paper highlights how a patient-operated mHealth solution can be designed to improve clinician understanding of a patient's health status during a first face-to-face encounter. Patients can use smartphones to retrieve difficult-to-recall-from memory personal health information. This provides an opportunity to improve patient-clinician collaboration. To explore this idea, a mixed method study with 12 clinicians in a simulated encounter was conducted. A smartphone personal health record was prototyped and used for an experimental study. Communication, efficiency, and effectiveness was improved for clinicians who experienced the prototype. Study outcomes included a validated set of design guidelines for mHealth tools to support better patient-clinician communication.

Original language	English
Title of host publication	CHI 2017 Extended Abstracts - Proceedings of the 2017 ACM SIGCHI Conference on Human Factors in Computing Systems
Subtitle of host publication	Explore, Innovate, Inspire
Pages	385-388
Number of pages	4
ISBN (Electronic)	9781450346566
DOIs	https://doi.org/10.1145/3027063.3052966
State	Published - May 6 2017
Event	2017 ACM SIGCHI Conference on Human Factors in Computing Systems, CHI EA 2017 - Denver, United States Duration: May 6 2017 → May 11 2017

Publication series

Name	Conference on Human Factors in Computing Systems - Proceedings
Volume	Part F127655

Conference

Conference	2017 ACM SIGCHI Conference on Human Factors in Computing Systems, CHI EA 2017
Country/Territory	United States
City	Denver
Period	5/6/17 → 5/11/17

Bibliographical note

Publisher Copyright:
Copyright © 2017 by the Association for Computing Machinery, Inc. (ACM).

Keywords

Design guidelines
Health information technology (HIT)
MHealth
Personal health record (PHR)
Secondary user experience (UX)

ASJC Scopus subject areas

Software
Human-Computer Interaction
Computer Graphics and Computer-Aided Design

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1145/3027063.3052966

Cite this

Tunnell, H., Faiola, A., & Bolchini, D. (2017). Guidelines to incorporate a clinician user experience (UX) into the design of patient-operated mHealth. In CHI 2017 Extended Abstracts - Proceedings of the 2017 ACM SIGCHI Conference on Human Factors in Computing Systems: Explore, Innovate, Inspire (pp. 385-388). (Conference on Human Factors in Computing Systems - Proceedings; Vol. Part F127655). https://doi.org/10.1145/3027063.3052966

Tunnell, Harry ; Faiola, Anthony ; Bolchini, Davide. / Guidelines to incorporate a clinician user experience (UX) into the design of patient-operated mHealth. CHI 2017 Extended Abstracts - Proceedings of the 2017 ACM SIGCHI Conference on Human Factors in Computing Systems: Explore, Innovate, Inspire. 2017. pp. 385-388 (Conference on Human Factors in Computing Systems - Proceedings).

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abstract = "This interactivity demonstration paper highlights how a patient-operated mHealth solution can be designed to improve clinician understanding of a patient's health status during a first face-to-face encounter. Patients can use smartphones to retrieve difficult-to-recall-from memory personal health information. This provides an opportunity to improve patient-clinician collaboration. To explore this idea, a mixed method study with 12 clinicians in a simulated encounter was conducted. A smartphone personal health record was prototyped and used for an experimental study. Communication, efficiency, and effectiveness was improved for clinicians who experienced the prototype. Study outcomes included a validated set of design guidelines for mHealth tools to support better patient-clinician communication.",

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author = "Harry Tunnell and Anthony Faiola and Davide Bolchini",

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Tunnell, H, Faiola, A & Bolchini, D 2017, Guidelines to incorporate a clinician user experience (UX) into the design of patient-operated mHealth. in CHI 2017 Extended Abstracts - Proceedings of the 2017 ACM SIGCHI Conference on Human Factors in Computing Systems: Explore, Innovate, Inspire. Conference on Human Factors in Computing Systems - Proceedings, vol. Part F127655, pp. 385-388, 2017 ACM SIGCHI Conference on Human Factors in Computing Systems, CHI EA 2017, Denver, United States, 5/6/17. https://doi.org/10.1145/3027063.3052966

Guidelines to incorporate a clinician user experience (UX) into the design of patient-operated mHealth. / Tunnell, Harry; Faiola, Anthony; Bolchini, Davide.
CHI 2017 Extended Abstracts - Proceedings of the 2017 ACM SIGCHI Conference on Human Factors in Computing Systems: Explore, Innovate, Inspire. 2017. p. 385-388 (Conference on Human Factors in Computing Systems - Proceedings; Vol. Part F127655).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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Tunnell H, Faiola A, Bolchini D. Guidelines to incorporate a clinician user experience (UX) into the design of patient-operated mHealth. In CHI 2017 Extended Abstracts - Proceedings of the 2017 ACM SIGCHI Conference on Human Factors in Computing Systems: Explore, Innovate, Inspire. 2017. p. 385-388. (Conference on Human Factors in Computing Systems - Proceedings). doi: 10.1145/3027063.3052966

Guidelines to incorporate a clinician user experience (UX) into the design of patient-operated mHealth

Abstract

Publication series

Conference

Bibliographical note

Keywords

ASJC Scopus subject areas

UN SDGs

Access to Document

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Cite this