Instructor misbehavior and student outcomes: Replication and extension in the online classroom

Research output: Contribution to journalArticlepeer-review

15 Scopus citations


As online courses gain popularity in higher education, researchers need to examine how problematic communication behaviors like instructor misbehaviors impact instructional learning goals (i.e., affect and perceived cognitive learning) in order to help provide positive affect and quality online instruction. This study relied particularly on 193 undergraduate online survey responses considering student experiences with online instruction and extends previous research examining student evaluations of instructor misbehavior, student forgiveness motivations, instructor credibility, course climate, and students’ affect and perceived learning into the online classroom. Model testing supports students’ unforgiveness motivations, instructor credibility, online learning climate, and student affect as mediators of student evaluations of misbehavior and perceived learning. The results provide several practical implications for effective online instruction.

Original languageEnglish
Pages (from-to)206-222
Number of pages17
JournalJournal of Research on Technology in Education
Issue number2
StatePublished - 2021

Bibliographical note

Publisher Copyright:
© 2020 ISTE.


  • Instructor misbehavior
  • instructor credibility
  • online education
  • online learning climate
  • student learning

ASJC Scopus subject areas

  • Education
  • Computer Science Applications


Dive into the research topics of 'Instructor misbehavior and student outcomes: Replication and extension in the online classroom'. Together they form a unique fingerprint.

Cite this