Investigating a Design Space for Developing Design Thinking in Electronic Healthcare Records

Ilyasse Belkacem; Isabelle Pecci; Anthony Faiola; Benoît Martin

doi:10.1007/978-3-030-60114-0_2

Investigating a Design Space for Developing Design Thinking in Electronic Healthcare Records

Ilyasse Belkacem, Isabelle Pecci, Anthony Faiola, Benoît Martin

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

In recent years, most hospitals have introduced an Electronic Health Record (EHR) systems to replace paper patient records. The satisfaction with these systems was lower than expected due to the poor organization of system data and the difficulty with obtaining actionable information. Data visualization and interface design are not as advanced in some parts of clinical medicine as it is in other scientific disciplines and commercial industries. In addition, the designers of electronic health record interfaces are confronted with a dizzying array of design choices. In this paper, we propose an 8-dimensional design space to provide a framework when designing interfaces for accessing a patient’s record. We present our methodology to define this design space: first we used the 5W1H method to set the dimensions, then we studied existing systems and interviewed doctors to define main values or categories of each dimension, we present many illustrative examples of these categories. Finally, we showcase the utility of our work for designers of EHR systems through a scenario. Overall, our design space can help building systems which will improve health data visualization and interface design.

Original language	English
Title of host publication	HCI International 2020 - Late Breaking Papers
Subtitle of host publication	User Experience Design and Case Studies - 22nd HCI International Conference, HCII 2020, Proceedings
Editors	Constantine Stephanidis, Aaron Marcus, Elizabeth Rosenzweig, Pei-Luen Patrick Rau, Abbas Moallem, Matthias Rauterberg
Pages	19-41
Number of pages	23
DOIs	https://doi.org/10.1007/978-3-030-60114-0_2
State	Published - 2020
Event	22nd International Conference on Human-Computer Interaction,HCII 2020 - Copenhagen, Denmark Duration: Jul 19 2020 → Jul 24 2020

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	12423 LNCS
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	22nd International Conference on Human-Computer Interaction,HCII 2020
Country/Territory	Denmark
City	Copenhagen
Period	7/19/20 → 7/24/20

Bibliographical note

Publisher Copyright:
© 2020, Springer Nature Switzerland AG.

Keywords

Design space
Electronic health record
Interface

ASJC Scopus subject areas

Theoretical Computer Science
General Computer Science

Access to Document

10.1007/978-3-030-60114-0_2

Cite this

Belkacem, I., Pecci, I., Faiola, A., & Martin, B. (2020). Investigating a Design Space for Developing Design Thinking in Electronic Healthcare Records. In C. Stephanidis, A. Marcus, E. Rosenzweig, P.-L. P. Rau, A. Moallem, & M. Rauterberg (Eds.), HCI International 2020 - Late Breaking Papers: User Experience Design and Case Studies - 22nd HCI International Conference, HCII 2020, Proceedings (pp. 19-41). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 12423 LNCS). https://doi.org/10.1007/978-3-030-60114-0_2

Belkacem, Ilyasse ; Pecci, Isabelle ; Faiola, Anthony et al. / Investigating a Design Space for Developing Design Thinking in Electronic Healthcare Records. HCI International 2020 - Late Breaking Papers: User Experience Design and Case Studies - 22nd HCI International Conference, HCII 2020, Proceedings. editor / Constantine Stephanidis ; Aaron Marcus ; Elizabeth Rosenzweig ; Pei-Luen Patrick Rau ; Abbas Moallem ; Matthias Rauterberg. 2020. pp. 19-41 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

@inproceedings{2e3b52df10904c298480b90be51ecf82,

title = "Investigating a Design Space for Developing Design Thinking in Electronic Healthcare Records",

abstract = "In recent years, most hospitals have introduced an Electronic Health Record (EHR) systems to replace paper patient records. The satisfaction with these systems was lower than expected due to the poor organization of system data and the difficulty with obtaining actionable information. Data visualization and interface design are not as advanced in some parts of clinical medicine as it is in other scientific disciplines and commercial industries. In addition, the designers of electronic health record interfaces are confronted with a dizzying array of design choices. In this paper, we propose an 8-dimensional design space to provide a framework when designing interfaces for accessing a patient{\textquoteright}s record. We present our methodology to define this design space: first we used the 5W1H method to set the dimensions, then we studied existing systems and interviewed doctors to define main values or categories of each dimension, we present many illustrative examples of these categories. Finally, we showcase the utility of our work for designers of EHR systems through a scenario. Overall, our design space can help building systems which will improve health data visualization and interface design.",

keywords = "Design space, Electronic health record, Interface",

author = "Ilyasse Belkacem and Isabelle Pecci and Anthony Faiola and Beno{\^i}t Martin",

note = "Publisher Copyright: {\textcopyright} 2020, Springer Nature Switzerland AG.; 22nd International Conference on Human-Computer Interaction,HCII 2020 ; Conference date: 19-07-2020 Through 24-07-2020",

year = "2020",

doi = "10.1007/978-3-030-60114-0_2",

language = "English",

isbn = "9783030601133",

series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",

pages = "19--41",

editor = "Constantine Stephanidis and Aaron Marcus and Elizabeth Rosenzweig and Rau, {Pei-Luen Patrick} and Abbas Moallem and Matthias Rauterberg",

booktitle = "HCI International 2020 - Late Breaking Papers",

}

Belkacem, I, Pecci, I, Faiola, A & Martin, B 2020, Investigating a Design Space for Developing Design Thinking in Electronic Healthcare Records. in C Stephanidis, A Marcus, E Rosenzweig, P-LP Rau, A Moallem & M Rauterberg (eds), HCI International 2020 - Late Breaking Papers: User Experience Design and Case Studies - 22nd HCI International Conference, HCII 2020, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 12423 LNCS, pp. 19-41, 22nd International Conference on Human-Computer Interaction,HCII 2020, Copenhagen, Denmark, 7/19/20. https://doi.org/10.1007/978-3-030-60114-0_2

Investigating a Design Space for Developing Design Thinking in Electronic Healthcare Records. / Belkacem, Ilyasse; Pecci, Isabelle; Faiola, Anthony et al.
HCI International 2020 - Late Breaking Papers: User Experience Design and Case Studies - 22nd HCI International Conference, HCII 2020, Proceedings. ed. / Constantine Stephanidis; Aaron Marcus; Elizabeth Rosenzweig; Pei-Luen Patrick Rau; Abbas Moallem; Matthias Rauterberg. 2020. p. 19-41 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 12423 LNCS).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Investigating a Design Space for Developing Design Thinking in Electronic Healthcare Records

AU - Belkacem, Ilyasse

AU - Pecci, Isabelle

AU - Faiola, Anthony

AU - Martin, Benoît

PY - 2020

Y1 - 2020

N2 - In recent years, most hospitals have introduced an Electronic Health Record (EHR) systems to replace paper patient records. The satisfaction with these systems was lower than expected due to the poor organization of system data and the difficulty with obtaining actionable information. Data visualization and interface design are not as advanced in some parts of clinical medicine as it is in other scientific disciplines and commercial industries. In addition, the designers of electronic health record interfaces are confronted with a dizzying array of design choices. In this paper, we propose an 8-dimensional design space to provide a framework when designing interfaces for accessing a patient’s record. We present our methodology to define this design space: first we used the 5W1H method to set the dimensions, then we studied existing systems and interviewed doctors to define main values or categories of each dimension, we present many illustrative examples of these categories. Finally, we showcase the utility of our work for designers of EHR systems through a scenario. Overall, our design space can help building systems which will improve health data visualization and interface design.

AB - In recent years, most hospitals have introduced an Electronic Health Record (EHR) systems to replace paper patient records. The satisfaction with these systems was lower than expected due to the poor organization of system data and the difficulty with obtaining actionable information. Data visualization and interface design are not as advanced in some parts of clinical medicine as it is in other scientific disciplines and commercial industries. In addition, the designers of electronic health record interfaces are confronted with a dizzying array of design choices. In this paper, we propose an 8-dimensional design space to provide a framework when designing interfaces for accessing a patient’s record. We present our methodology to define this design space: first we used the 5W1H method to set the dimensions, then we studied existing systems and interviewed doctors to define main values or categories of each dimension, we present many illustrative examples of these categories. Finally, we showcase the utility of our work for designers of EHR systems through a scenario. Overall, our design space can help building systems which will improve health data visualization and interface design.

KW - Design space

KW - Electronic health record

KW - Interface

UR - http://www.scopus.com/inward/record.url?scp=85092933675&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=85092933675&partnerID=8YFLogxK

U2 - 10.1007/978-3-030-60114-0_2

DO - 10.1007/978-3-030-60114-0_2

M3 - Conference contribution

AN - SCOPUS:85092933675

SN - 9783030601133

T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

SP - 19

EP - 41

BT - HCI International 2020 - Late Breaking Papers

A2 - Stephanidis, Constantine

A2 - Marcus, Aaron

A2 - Rosenzweig, Elizabeth

A2 - Rau, Pei-Luen Patrick

A2 - Moallem, Abbas

A2 - Rauterberg, Matthias

T2 - 22nd International Conference on Human-Computer Interaction,HCII 2020

Y2 - 19 July 2020 through 24 July 2020

ER -

Belkacem I, Pecci I, Faiola A, Martin B. Investigating a Design Space for Developing Design Thinking in Electronic Healthcare Records. In Stephanidis C, Marcus A, Rosenzweig E, Rau PLP, Moallem A, Rauterberg M, editors, HCI International 2020 - Late Breaking Papers: User Experience Design and Case Studies - 22nd HCI International Conference, HCII 2020, Proceedings. 2020. p. 19-41. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-030-60114-0_2

Investigating a Design Space for Developing Design Thinking in Electronic Healthcare Records

Abstract

Publication series

Conference

Bibliographical note

Keywords

ASJC Scopus subject areas

Access to Document

Other files and links

Fingerprint

Cite this