Investigating Implementation Factors for Successful Technology Implementation at State DOTs

The need for secure, dependable, and higher-quality infrastructure systems necessitates more intricate transportation construction and maintenance projects. This research aims to identify six crucial factors for effectively implementing new and emerging technologies in State Departments of Transportation (DOTs). There is a growing interest among DOTs to implement emerging and wireless technologies, as seen and supported in various Federal Highway Administration (FHWA) Every Day Counts (EDC) initiatives. The study employs a mixed-methods approach, using survey responses from DOT personnel to determine the relative importance of technology implementation factors and subfactors. This study investigates six factors for successful technology implementation: Organization Structure, IT Infrastructure, Data Security, Information Workflow, Personnel Training, and Stakeholder Engagement. The relative importance of People, Process, and Technology was also determined for each of the six factors of technology implementation. The study also evaluates different criteria within each technology implementation factor. The paper aims to provide guidelines to different agencies regarding successful technology deployment by providing an in-depth overview of key factors for successful implementation. It is important to understand the factors of technology implementation to successfully deploy emerging technologies, which eventually increases much-needed efficiency and productivity in highway construction and asset management.