Kentucky Water and Wastewater Workforce Survey

Lindell Ormsbee, Emily Raine Koyagi, Donna McNeil, James A. Shelley, Valerie A. Lucas

Research output: Contribution to journalArticlepeer-review


Kentucky, like other states, faces growing challenges in recruiting and retaining qualified water operators. A recent survey of managers and operators from Kentucky water utilities identified weaknesses in the areas of pay, benefits, training, employee appreciation, COVID, and job satisfaction. The recommendations generated by this survey apply not only to water utilities in Kentucky but possibly to the water industry as a whole.

Original languageEnglish
Pages (from-to)56-66
Number of pages11
JournalJournal - American Water Works Association
Issue number6
StatePublished - Jul 1 2023

Bibliographical note

Publisher Copyright:
© 2023 American Water Works Association.


  • Employee Benefits
  • Kentucky
  • Operators
  • Surveys
  • Training
  • Utility Management
  • Wastewater
  • Water Industry

ASJC Scopus subject areas

  • General Chemistry
  • Water Science and Technology


Dive into the research topics of 'Kentucky Water and Wastewater Workforce Survey'. Together they form a unique fingerprint.

Cite this