Learners’ engagement online in peer help

Kun Huang, Victor Law

Research output: Contribution to journalArticlepeer-review

9 Scopus citations


Much is known about help seeking in face-to-face classrooms, but there is a limited understanding about how learners seek and provide help online. This study implemented a peer-help forum in an online technology course, and investigated students’ engagement in the forum, their perceptions, and the relationship between peer help and course performance. The findings suggested that students actively engaged in the peer help beyond the course requirements. Emerging themes are presented regarding the students’ online help-seeking and help-giving behaviors and their perceptions. In addition, help seeking was not significantly related to performance, but a significant interaction effect suggested that help seeking benefited the performance of a subgroup of the students–those who provided less help.

Original languageEnglish
Pages (from-to)177-189
Number of pages13
JournalAmerican Journal of Distance Education
Issue number3
StatePublished - Jul 3 2018

Bibliographical note

Publisher Copyright:
© 2018, © 2018 Taylor & Francis Group, LLC.

ASJC Scopus subject areas

  • Education
  • Computer Science Applications


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