Measuring up – Defining the quality of PharmD programs

Objective. To define quality and associated metrics related to Doctor of Pharmacy degree programs. Methods. A three round Delphi process and online survey tool were employed to constitute and query an expert panel of randomly selected pharmacy deans representing a proportional share of public and private schools. Participants were asked about measures used to evaluate the quality of their schools; agreement was assessed for each quality category and metric identified; rankings were reported in order of importance. Results. Deans from 15 public pharmacy schools and 17 private pharmacy schools agreed to participate. Nine quality categories and 35 specific quality metrics were identified. Both public and private school leaders identified and agreed on nine categories of quality measures, with “placement” ranked as the most important measurement category. Conclusion. Identifying categories and metrics to assess quality may provide a foundation from which to compare quality across institutions.