Nurse Handoff Communication

Anne Ray Streeter, Nancy Grant Harrington

Research output: Contribution to journalReview articlepeer-review

15 Scopus citations

Abstract

Objective To describe the communication behaviors identified by nurses as key to a competent patient handoff at change of shift. Data Sources Qualitative analysis of nurse descriptions of best and worst handoffs from the incoming and outgoing nursing perspective. Conclusion Competent, quality nursing handoffs include specific information exchange and socioemotional (relational) communication behaviors. Implications for Nursing Practice A communication-based perspective may be useful in establishing handoff routines that reduce communication-related patient care errors and foster a positive nursing environment.

Original languageEnglish
Pages (from-to)536-543
Number of pages8
JournalSeminars in Oncology Nursing
Volume33
Issue number5
DOIs
StatePublished - Dec 2017

Bibliographical note

Publisher Copyright:
© 2017

Keywords

  • information exchange
  • medical communication competence
  • nurse shift report
  • patient handoff
  • relational communication
  • socioemotional communication

ASJC Scopus subject areas

  • Oncology(nursing)

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