On measuring individual knowledge in organizations

Stephen P. Borgatti, Inga Carboni

Research output: Contribution to journalArticlepeer-review

33 Scopus citations

Abstract

How can knowledge held by individuals and groups be accurately measured when the a priori ''right'' answers are unknown? This article presents a promising new approach, based on anthropological consensus theory, to solving this common research problem. Using a unique data set, we compare the consensus approach with more traditional approaches (e.g., standardized testing). The results suggest that a consensus-based method may be a highly accurate way to estimate knowledge levels in a number of settings.

Original languageEnglish
Pages (from-to)449-462
Number of pages14
JournalOrganizational Research Methods
Volume10
Issue number3
DOIs
StatePublished - Jul 2007

Keywords

  • Consensus
  • Knowledge
  • Measurement

ASJC Scopus subject areas

  • General Decision Sciences
  • Strategy and Management
  • Management of Technology and Innovation

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