ONLINE BANKING FOR THE AGES: GENERATIONAL DIFFERENCES IN INSTITUTIONAL AND SYSTEM TRUST

Saleem Alhabash, Mengtian Jiang, Brandon Brooks, Nora J. Rifon, Robert LaRose, Shelia R. Cotten

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

Original languageEnglish
Title of host publicationCOMMUNICATION AND INFORMATION TECHNOLOGIES ANNUAL: DIGITAL DISTINCTIONS AND INEQUALITIES
Pages145-171
Volume10
DOIs
StatePublished - 2015

Publication series

NameStudies in Media and Communications

Keywords

  • Online banking
  • generational differences
  • institutional trust
  • system trust

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