Planning an organizational wellness initiative at a multi-state social service agency

J. Jay Miller, Erlene Grise-Owens, Donia Addison, Midaya Marshall, Donna Trabue, Laura Escobar-Ratliff

Research output: Contribution to journalArticlepeer-review

24 Scopus citations


Increasingly, organizations in general, and social service organizations, specifically, are recognizing the importance of planning and evaluating organizational wellness initiatives. Yet, few participatory models for carrying out these aims exist. For this study, researchers utilized concept mapping (CM) to explicate a conceptual framework for planning, and subsequently evaluating, a wellness initiative at a multi-state social service organization. CM is a participatory approach that analyzes qualitative data via multi-dimensional scaling and hierarchical cluster analyses. Outputs include a number of visual depictions that allow researchers to explore complex relationships among sets of the data. Results from this study indicated that participants (N = 64), all of whom were employees of the agency, conceptualized organizational wellness via an eight-cluster solution, or Concept Map. Priority areas of this framework, specifically importance and feasibility, were also explored. After a brief review of pertinent literature, this article explicates the CM methodology utilized in this study, describes results, discusses lessons learned, and identifies apt areas for future research.

Original languageEnglish
Pages (from-to)1-10
Number of pages10
JournalEvaluation and Program Planning
StatePublished - Jun 1 2016

Bibliographical note

Publisher Copyright:
© 2016 Elsevier Ltd.


  • Concept mapping
  • Organizational wellness
  • Social services

ASJC Scopus subject areas

  • Business and International Management
  • Social Psychology
  • Geography, Planning and Development
  • Strategy and Management
  • Public Health, Environmental and Occupational Health


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