Quality indicators for primary mental health within managed care: A public health focus

Margery Chisholm, Patricia B. Howard, Mary Ann Boyd, Jeanne A. Clement, Melva J. Hendrix, Brenda Reiss-Brennan

Research output: Contribution to journalArticlepeer-review

17 Scopus citations

Abstract

Primary mental health is an orientation to care that addresses mental health needs of consumers on point of first contact with caregivers. Core values, and principles drawn from a public health perspective serve as the foundation for indicators of quality within managed primary mental health. A model, illustrating the key components for quality indicators, includes stakeholder groups (consumers, families, providers, and payers), quality concerns (access, appropriateness, outcomes, and prevention), and the spectrum of clinical processes (assessment, treatment, rehabilitation, and support). Responsibility for monitoring quality is vested in these stakeholder groups. To enable them to fulfill their responsibilities, indicators are proposed in the form of checklists. The checklists assist stakeholders in evaluating the plans and services offered by managed care entities.

Original languageEnglish
Pages (from-to)167-181
Number of pages15
JournalArchives of Psychiatric Nursing
Volume11
Issue number4
DOIs
StatePublished - 1997

Bibliographical note

Funding Information:
From Northeastern University, Boston, MA; the University of Kentucky, Lexington, KY; Southern Illinois University at EdwardsviUe, EdwardsviUe, IL; Ohio State University, Columbus, OH; and Primary Care Family Therapy Clinics, Inc., West Jordan, UT. Developed by the Society for Education and Research in Psychiatric-Mental Health Nursing with support from the Center for Mental Health Services. Address reprint requests to Margery Chisholm, EdD, RN, CS, ABPP, College of Nursing, Northeastern University, 102 Robinson Hall, Boston, MA 02115. This is a US Government work. There are no restrictions on its use. 0883-9417/97/1104-000250. 00/0

ASJC Scopus subject areas

  • Psychiatric Mental Health

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