Shopping value in online auctions: Their antecedents and outcomes

Min Young Lee, Youn Kyung Kim, Ann Fairhurst

Research output: Contribution to journalArticlepeer-review

80 Scopus citations

Abstract

Online auctions present unique characteristics in the consumer decision-making process that raise new issues related to consumer shopping behaviors in auction-based purchases. The present research examined the relationship between consumer characteristics (i.e., compulsive buying behavior, variety-seeking tendency, and price sensitivity) and shopping value (i.e., utilitarian and hedonic) in online auctions and found that both compulsive buying behavior and variety-seeking tendency are critical factors of shopping value in the online auction environment. There were no positive relationships between price sensitivity and shopping value. The results of this study also revealed that consumers' shopping value positively influenced their preference, which, in turn, formed behavioral intentions in online auctions. While utilitarian value was found to be a significant predictor of behavioral intentions, hedonic value was not. However, hedonic value influenced intentions indirectly through preference.

Original languageEnglish
Pages (from-to)75-82
Number of pages8
JournalJournal of Retailing and Consumer Services
Volume16
Issue number1
DOIs
StatePublished - Jan 2009

Keywords

  • Consumer characteristics
  • Online auctions
  • Shopping value

ASJC Scopus subject areas

  • Marketing

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