Skating on thin intermediation: Can libraries survive?

Research output: Contribution to journalArticlepeer-review

8 Scopus citations


Predictions about the end of libraries point to a real crisis, but assign the wrong cause. Libraries will not be displaced by technology like Google, but can be undermined by librarians' own reactions to patron demand for Google-like experiences. Librarians can respond with a "weak model" that prioritizes the satisfaction of patrons, or a "strong model" that recognizes higher values rooted in the status of librarianship as a profession. Although recent trends favor the dominance of the weak model, only by embracing the strong model can librarians survive the challenges that threaten libraries.

Original languageEnglish
Pages (from-to)95-116
Number of pages22
JournalLegal Reference Services Quarterly
Issue number2-3
StatePublished - 2008


  • Google
  • Internet
  • Library 2.0
  • Patron expectations
  • Professional ethics

ASJC Scopus subject areas

  • Library and Information Sciences
  • Law


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