Telephone & email interviews: Using the respondents' context to determine the best interview mode

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

5 Scopus citations

Abstract

This poster explains reasons for choosing different interview modes. Although many people assume that face-to-face contact is the best, perhaps only, mode for effective interviewing, a substantial body of research suggests otherwise. In particular, components of the respondents' context-geographical disbursement, privacy, empowerment needs, scheduling, anonymity, fluency, stigmatization, and cultural background-affect which interview modes are more effective. This poster introduces the concept of respondent context, and demonstrates the best uses for different interview modes.

Original languageEnglish
Title of host publicationProceedings of the 2011 iConference
Subtitle of host publicationInspiration, Integrity, and Intrepidity, iConference 2011
Pages734-735
Number of pages2
DOIs
StatePublished - 2011
Event6th Annual Conference on 2011 iConference: Inspiration, Integrity, and Intrepidity, iConference 2011 - Seattle, WA, United States
Duration: Feb 8 2011Feb 11 2011

Publication series

NameACM International Conference Proceeding Series

Conference

Conference6th Annual Conference on 2011 iConference: Inspiration, Integrity, and Intrepidity, iConference 2011
Country/TerritoryUnited States
CitySeattle, WA
Period2/8/112/11/11

Keywords

  • Context
  • Ethics
  • Face-to-face
  • Interview
  • Privacy
  • Qualitative methods
  • Respondents

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Vision and Pattern Recognition
  • Computer Networks and Communications

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