The effects of health delivery systems and self‐efficacy on patient compliance and satisfaction

Scott D. Moore, Dan O'Hair, Gerald R. Ledlow

Research output: Contribution to journalArticlepeer-review

1 Scopus citations

Abstract

This study analyzed the satisfaction and compliance of 91 in‐clinic patients based on their affiliation with a Health Delivery System and the patient's self‐efficacy. Several significant results emerged from the study. A patient's Health Delivery System and the patient's self‐efficacy interact to predict communication satisfaction. It was also discovered that a patient's Heath Delivery System and the patient's self‐efficacy interact to predict compliance. Implications and limitations of this research are discussed.

Original languageEnglish
Pages (from-to)362-371
Number of pages10
JournalCommunication Research Reports
Volume19
Issue number4
DOIs
StatePublished - Sep 2002

ASJC Scopus subject areas

  • Communication

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