The Value of Instructional Communication in Crisis Situations: Restoring Order to Chaos

Timothy L. Sellnow, Deanna D. Sellnow, Derek R. Lane, Robert S. Littlefield

Research output: Contribution to journalArticlepeer-review

54 Scopus citations

Abstract

This article explores the nature of instructional communication in responding to crisis situations. Through the lens of chaos theory, the relevance of instructional messages in restoring order is established. This perspective is further advanced through an explanation of how various learning styles impact the receptivity of various instructional messages during the acute phase of crises. We then summarize an exploratory study focusing on the relationship between learning styles and the demands of instructional messages in crisis situations. We conclude the article with a series of conclusions and implications.

Original languageEnglish
Pages (from-to)633-643
Number of pages11
JournalRisk Analysis
Volume32
Issue number4
DOIs
StatePublished - Apr 2012

Keywords

  • Chaos
  • Communication
  • Crisis
  • Instruction

ASJC Scopus subject areas

  • Safety, Risk, Reliability and Quality
  • Physiology (medical)

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