TY - JOUR
T1 - Toward a global understanding of the effects of the IDEA model for designing instructional risk and crisis messages
T2 - A food contamination experiment in Sweden
AU - Sellnow, Deanna D.
AU - Johansson, Bengt
AU - Sellnow, Timothy L.
AU - Lane, Derek R.
N1 - Publisher Copyright:
© 2018 John Wiley & Sons Ltd
PY - 2019/6
Y1 - 2019/6
N2 - Communicating to publics at risk can be challenging for spokespersons during crises. Knowing what content to include in such messages can be instrumental in achieving effective behavioural results among disparate publics and may differ across cultures. Whereas the IDEA model has demonstrated itself to be an effective framework for designing instructional risk and crisis messages in the United States, this study builds on the conclusions drawn previously by examining the model's utility in Sweden. Results of the experiment confirm that messages constructed according to the IDEA model are effective in Sweden's state-oriented risk culture, as well. Future research should focus on the model's utility for various risk and crisis types among both Swedish populations and populations in additional countries.
AB - Communicating to publics at risk can be challenging for spokespersons during crises. Knowing what content to include in such messages can be instrumental in achieving effective behavioural results among disparate publics and may differ across cultures. Whereas the IDEA model has demonstrated itself to be an effective framework for designing instructional risk and crisis messages in the United States, this study builds on the conclusions drawn previously by examining the model's utility in Sweden. Results of the experiment confirm that messages constructed according to the IDEA model are effective in Sweden's state-oriented risk culture, as well. Future research should focus on the model's utility for various risk and crisis types among both Swedish populations and populations in additional countries.
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U2 - 10.1111/1468-5973.12234
DO - 10.1111/1468-5973.12234
M3 - Article
AN - SCOPUS:85050680641
SN - 0966-0879
VL - 27
SP - 102
EP - 115
JO - Journal of Contingencies and Crisis Management
JF - Journal of Contingencies and Crisis Management
IS - 2
ER -