Uncertainty management

Leanne K. Knobloch, Kelly G. McAninch

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

10 Scopus citations


Uncertainty management has long been prominent in the field of interpersonal communication as a process central to dyadic interaction. Our goal in this chapter is to explicate cutting-edge theories of uncertainty management within interpersonal communication scholarship. Accordingly, we review six theories that headline the study of message production an message processing under conditions of uncertainty: (a) uncertainty reduction theory, (b) predicted outcome value theory,(c) problematic integration theory, (d) uncertainty management theory, (e) the relational turbulence model, and (f) the theory of motivated information management. We describe each theory’s signature tenets, constructs, and empirical results. We conclude by evaluating the literature and identifying directions for future work.

Original languageEnglish
Title of host publicationInterpersonal Communication
Number of pages23
ISBN (Electronic)9783110276794
StatePublished - Jan 1 2014

Bibliographical note

Publisher Copyright:
© 2014 Walter de Gruyter GmbH, Berlin/Boston.


  • Information
  • Predicted Outcome Value Theory
  • Problematic Integration Theory
  • Relational Turbulence Model
  • Theory of Motivated Information Management
  • Uncertainty
  • Uncertainty Management Theory
  • Uncertainty Reduction Theory

ASJC Scopus subject areas

  • General Arts and Humanities
  • General Social Sciences


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