Under Pressure: Exploring Agency–Structure Dynamics with a Rhetorical Approach to Register

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Abstract

This study traced the adoption of a new social language among financial advisors responding to intense regulatory pressures. Register–specialized vocabularies, argumentative moves, and syntactical patterns–was analyzed to explore rhetorical practices embedded in agency–structure dynamics. Through analysis of advisors’ correspondence with clients and semi-structured interviews exploring their communication practices, this study demonstrates how register changes embody everyday rhetorical tactics for managing complicated audiences. This article contributes to studies of agency–structure dynamics in professional communication contexts governed by strong regulatory constraints.

Original languageEnglish
Pages (from-to)317-331
Number of pages15
JournalTechnical Communication Quarterly
Volume28
Issue number4
DOIs
StatePublished - Oct 2 2019

Bibliographical note

Publisher Copyright:
© 2019, © 2019 Association of Teachers of Technical Writing.

Keywords

  • Workplace studies
  • organizational communication
  • register

ASJC Scopus subject areas

  • Education
  • Communication

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