Unheard Voices: Why Former Child Welfare Workers Left Their Positions

Austin Griffiths, David Royse

Research output: Contribution to journalArticlepeer-review

44 Scopus citations


This mixed methods study used a snowball sample (n = 54) to capture retrospective insight from former public child welfare workers about job satisfaction and reasons they left their positions. Responses to open-ended questions suggested a theme of lack of organizational support as the primary reason they left. Former workers also reported that they wanted a voice and someone to hear their concerns, greater recognition, and opportunity to practice self-care. Quantitatively, workers in their positions 8 years or longer were the most satisfied on a 19-item global scale examining job satisfaction. Respondents were unhappy with their workloads and emotional impact of their positions.

Original languageEnglish
Pages (from-to)73-90
Number of pages18
JournalJournal of Public Child Welfare
Issue number1
StatePublished - Jan 1 2017

Bibliographical note

Publisher Copyright:
© 2016 Taylor & Francis Group, LLC.


  • Mixed method study
  • organizational support
  • public child welfare
  • self-care
  • worker retention and turnover

ASJC Scopus subject areas

  • Developmental and Educational Psychology
  • Sociology and Political Science


Dive into the research topics of 'Unheard Voices: Why Former Child Welfare Workers Left Their Positions'. Together they form a unique fingerprint.

Cite this