Abstract
Burnout among social workers continues to be a relevant issue as it can lead to major problems: personal health issues, service deterioration, and turnover. This study examined the use of the Copenhagen Burnout Inventory with U.S. social workers (N = 1774) in direct-service and non-direct-service roles. The CBI is a no-cost alternative to the commonly employed Maslach Burnout Inventory. Results revealed that the CBI is a suitable tool to measure burnout among social workers regardless of position. Screening, identifying sources, and action planning to reduce burnout are critical steps for organizations to ensure a quality atmosphere for employees and clients.
Original language | American English |
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Pages (from-to) | 437-456 |
Journal | Human Service Organizations Management, Leadership and Governance |
Volume | 42 |
Issue number | 5 |
DOIs | |
State | Published - 2018 |