User needs assessment for research data services in a research university

Soohyung Joo, Christie Peters

Research output: Contribution to journalArticlepeer-review

17 Scopus citations


This study assesses the needs of researchers for data-related assistance and investigates their research data management behavior. A survey was conducted, and 186 valid responses were collected from faculty, researchers, and graduate students across different disciplines at a research university. The services for which researchers perceive the greatest need include assistance with quantitative analysis and data visualization. Overall, the need for data-related assistance is relatively higher among health scientists, while humanities researchers demonstrate the lowest need. This study also investigated the data formats used, data documentation and storage practices, and data-sharing behavior of researchers. We found that researchers rarely use metadata standards, but rely more on a standard file-naming scheme. As to data sharing, respondents are likely to share their data personally upon request or as supplementary materials to journal publications. The findings of this study will be useful for planning user-centered research data services in academic libraries.

Original languageEnglish
Pages (from-to)633-646
Number of pages14
JournalJournal of Librarianship and Information Science
Issue number3
StatePublished - Sep 1 2020

Bibliographical note

Funding Information:
The author(s) disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: This work was supported by the Institute of Museum and Library Services (RE-32-16-0140-16).

Publisher Copyright:
© The Author(s) 2019.


  • Academic libraries
  • data-related assistance
  • research data management
  • research data services
  • user needs assessment

ASJC Scopus subject areas

  • Library and Information Sciences


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