Valuing visitor services and access to protected areas: The case of Nyungwe National Park in Rwanda

Pankaj Lal, Bernabas Wolde, Michel Masozera, Pralhad Burli, Janaki Alavalapati, Aditi Ranjan, Jensen Montambault, Onil Banerjee, Thomas Ochuodho, Rodrigue Mugabo

Research output: Contribution to journalArticlepeer-review

47 Scopus citations


Policymakers and recreation site managers use changes in fee structure, either introducing park entrance fees or increasing existing ones, to generate revenues, improve services, and reduce damages associated with over-use. Increase in park usage fee, however, can make the park inaccessible to certain segments of tourists. Understanding park users' response to changes in fees and its implication on park use equity is, thus, important to achieving a park's full potential in a socially and environmentally responsible way. This information is crucial especially for developing countries, where the issue has received relatively less attention and national park systems are chronically underfunded. This paper contributes to the literature on park access fees by: empirically assessing park use equity between and among international and national tourists visiting Nyungwe National Park, Rwanda, and; developing an approach for determining predictors and mean willingness to pay values for park entrance. Results of our survey-based approach show a positive willingness to pay values for park entrance and fee increases. Our results also show that it is possible to raise revenue without exacerbating existing park use differences.

Original languageEnglish
Pages (from-to)141-151
Number of pages11
JournalTourism Management
StatePublished - Aug 1 2017

Bibliographical note

Publisher Copyright:
© 2017 Elsevier Ltd


  • Nyungwe National Park
  • Park entrance fees
  • Park use equity
  • Rwanda
  • Willingness to pay

ASJC Scopus subject areas

  • Development
  • Transportation
  • Tourism, Leisure and Hospitality Management
  • Strategy and Management


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