Virtual support groups among adoptive parents: Ideal for information seeking?

J. Jay Miller, Morgan Cooley, Chunling Niu, Melissa Segress, Jessica Fletcher, Karen Bowman, Lindsay Littrell

Research output: Contribution to journalArticlepeer-review

5 Scopus citations


Despite the use of online support groups within areas of child welfare, namely postadoptive services, research in this area has not kept pace. This study examined adoptive parent perceptions of a virtual platform utilized for an online support group, and the impact of these perceptions on information seeking effectiveness. Overall, findings indicate that participants viewed the platform as usable, flexible, and congruent with fostering adequate participant interaction. Perceived group interaction, satisfaction with group membership, and perceived usefulness of the virtual platform were all significant predictors of information seeking effectiveness. Data from this study suggest that ample consideration should be given to the form and function of - virtual platforms use to administer support groups. Implications for practice and apposite area of future research are discussed.

Original languageEnglish
Pages (from-to)347-361
Number of pages15
JournalJournal of Technology in Human Services
Issue number4
StatePublished - Oct 2 2019

Bibliographical note

Publisher Copyright:
© 2019, © 2019 Taylor & Francis Group, LLC.


  • Virtual platforms
  • adoption
  • adoptive parent
  • information seeking
  • support group

ASJC Scopus subject areas

  • Health(social science)
  • Social Sciences (miscellaneous)
  • General Social Sciences
  • Computer Networks and Communications


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