Which facets are easy to use and useful in accessing consumer health information on the web? A pilot study

Kyong Eun Oh, Soohyung Joo, Yong Hyun Park

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

This paper presents preliminary results from our ongoing research project which explores easy to use and useful facets in accessing consumer health information on the Web. In this pilot study, first, 10 facets were identified by analyzing 10 top ranked health information websites. Then, users' perceptions of easiness and usefulness of each facet in accessing online health information were examined by conducting a survey. The preliminary results revealed that "disease" and "body part" facets are easy to use in accessing online health information, and "disease" and "department" are considered to be effective in accessing online health information.

Original languageEnglish
Title of host publicationProceedings of the 2012 iConference
Subtitle of host publicationCulture, Design, Society, iConference 2012
Pages480-481
Number of pages2
DOIs
StatePublished - 2012
Event2012 iConference: Culture, Design, Society, iConference 2012 - Toronto, ON, Canada
Duration: Feb 7 2012Feb 10 2012

Publication series

NameACM International Conference Proceeding Series

Conference

Conference2012 iConference: Culture, Design, Society, iConference 2012
Country/TerritoryCanada
CityToronto, ON
Period2/7/122/10/12

Keywords

  • access points
  • consumer health information
  • faceted classification
  • facets
  • online health information

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Vision and Pattern Recognition
  • Computer Networks and Communications

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