Consumer decision-making styles and mall shopping behavior: Building theory using exploratory data analysis and the comparative method

Scarlett Wesley; Melody LeHew; Arch G. Woodside

doi:10.1016/j.jbusres.2006.01.005

Consumer decision-making styles and mall shopping behavior: Building theory using exploratory data analysis and the comparative method

Scarlett Wesley
, Melody LeHew
, Arch G. Woodside

Martin-Gatton College of Agriculture, Food, and Environment

Producción científica: Article › revisión exhaustiva

129 Citas (Scopus)

Resumen

This article assesses how consumers' decision-making styles relate to their shopping mall behavior and their global evaluations of shopping malls. Based on exploratory data analysis including the use of the comparative method, the article provides a theoretical model of antecedents and consequences of consumer-decision making styles. Data for this report come from personal face-to-face mall intercepts of shoppers (n = 527) in two super-regional (West Edmonton Mall and Mall of America in Bloomington) and two regional (Pier 39 in San Francisco and Forum Shops in Las Vegas) malls. The EDA results support a complex view of the antecedents and consequences of consumer decision-making styles. The article concludes with specific suggestions for extending psychological theory of shopping behavior and advancing strategic mall-retailing strategies.

Idioma original	English
Páginas (desde-hasta)	535-548
Número de páginas	14
Publicación	Journal of Business Research
Volumen	59
N.º	5
DOI	https://doi.org/10.1016/j.jbusres.2006.01.005
Estado	Published - may 2006

Nota bibliográfica

Funding Information:
The authors gratefully acknowledge funding of this study by a grant from the International Council of Shopping Centers Educational Foundation.

Financiación

The authors gratefully acknowledge funding of this study by a grant from the International Council of Shopping Centers Educational Foundation.

Financiadores
International Council of Shopping Centers Educational Foundation

ASJC Scopus subject areas

Marketing

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10.1016/j.jbusres.2006.01.005

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title = "Consumer decision-making styles and mall shopping behavior: Building theory using exploratory data analysis and the comparative method",

abstract = "This article assesses how consumers' decision-making styles relate to their shopping mall behavior and their global evaluations of shopping malls. Based on exploratory data analysis including the use of the comparative method, the article provides a theoretical model of antecedents and consequences of consumer-decision making styles. Data for this report come from personal face-to-face mall intercepts of shoppers (n = 527) in two super-regional (West Edmonton Mall and Mall of America in Bloomington) and two regional (Pier 39 in San Francisco and Forum Shops in Las Vegas) malls. The EDA results support a complex view of the antecedents and consequences of consumer decision-making styles. The article concludes with specific suggestions for extending psychological theory of shopping behavior and advancing strategic mall-retailing strategies.",

keywords = "Consumer decision-making styles, Exploratory data analysis, Intention-to-return, Mall shopping activities, Satisfaction",

author = "Scarlett Wesley and Melody LeHew and Woodside, \{Arch G.\}",

note = "Funding Information: The authors gratefully acknowledge funding of this study by a grant from the International Council of Shopping Centers Educational Foundation.",

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doi = "10.1016/j.jbusres.2006.01.005",

language = "English",

volume = "59",

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T2 - Building theory using exploratory data analysis and the comparative method

AU - Wesley, Scarlett

AU - LeHew, Melody

AU - Woodside, Arch G.

N1 - Funding Information: The authors gratefully acknowledge funding of this study by a grant from the International Council of Shopping Centers Educational Foundation.

PY - 2006/5

Y1 - 2006/5

N2 - This article assesses how consumers' decision-making styles relate to their shopping mall behavior and their global evaluations of shopping malls. Based on exploratory data analysis including the use of the comparative method, the article provides a theoretical model of antecedents and consequences of consumer-decision making styles. Data for this report come from personal face-to-face mall intercepts of shoppers (n = 527) in two super-regional (West Edmonton Mall and Mall of America in Bloomington) and two regional (Pier 39 in San Francisco and Forum Shops in Las Vegas) malls. The EDA results support a complex view of the antecedents and consequences of consumer decision-making styles. The article concludes with specific suggestions for extending psychological theory of shopping behavior and advancing strategic mall-retailing strategies.

AB - This article assesses how consumers' decision-making styles relate to their shopping mall behavior and their global evaluations of shopping malls. Based on exploratory data analysis including the use of the comparative method, the article provides a theoretical model of antecedents and consequences of consumer-decision making styles. Data for this report come from personal face-to-face mall intercepts of shoppers (n = 527) in two super-regional (West Edmonton Mall and Mall of America in Bloomington) and two regional (Pier 39 in San Francisco and Forum Shops in Las Vegas) malls. The EDA results support a complex view of the antecedents and consequences of consumer decision-making styles. The article concludes with specific suggestions for extending psychological theory of shopping behavior and advancing strategic mall-retailing strategies.

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KW - Exploratory data analysis

KW - Intention-to-return

KW - Mall shopping activities

KW - Satisfaction

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Consumer decision-making styles and mall shopping behavior: Building theory using exploratory data analysis and the comparative method

Resumen

Nota bibliográfica

Financiación

ASJC Scopus subject areas

Acceder al documento

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Huella

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