Predictors of Satisfaction Among Adult Recipients of Medicaid Mental Health Services

Patricia B. Howard; Mary Kay Rayens; Peggy El-Mallakh; James J. Clark

doi:10.1016/j.apnu.2007.06.004

Predictors of Satisfaction Among Adult Recipients of Medicaid Mental Health Services

Patricia B. Howard
, Mary Kay Rayens
, Peggy El-Mallakh
, James J. Clark

Producción científica: Article › revisión exhaustiva

18 Citas (Scopus)

Resumen

This study measured service satisfaction, perceptions of service quality and general health, and overall quality of care among 787 adult recipients of Medicaid mental health services. Methods included cross-sectional retrospective design and stratified random sampling technique. Respondents were satisfied with consumer-provider relationships and were dissatisfied with functional outcomes resulting from treatment. Satisfaction was positively correlated with ratings of mental health care and the mental health component score of the SF-12. Predictors of satisfaction included ratings of mental health care and overall health. Recommendations include coordination of services that promote patient functioning and measurement of consumer satisfaction as an indicator of quality.

Idioma original	English
Páginas (desde-hasta)	257-269
Número de páginas	13
Publicación	Archives of Psychiatric Nursing
Volumen	21
N.º	5
DOI	https://doi.org/10.1016/j.apnu.2007.06.004
Estado	Published - oct 2007

Nota bibliográfica

Funding Information:
This study was funded by the Department of Health and Human Services, Substance Abuse and Mental Health Services Administration, Center for Mental Health Services (grant no. 4HRI SM52058-02-4).

Financiación

This study was funded by the Department of Health and Human Services, Substance Abuse and Mental Health Services Administration, Center for Mental Health Services (grant no. 4HRI SM52058-02-4).

Financiadores	Número del financiador
Health Services Research and Development Center for Mental Health Outcomes Research	4HRI SM52058-02-4
Substance Abuse and Mental Health Services Administration
U.S. Department of Health and Human Services

ODS de las Naciones Unidas

Este resultado contribuye a los siguientes Objetivos de Desarrollo Sostenible

Good health and well being

ASJC Scopus subject areas

Psychiatric Mental Health

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title = "Predictors of Satisfaction Among Adult Recipients of Medicaid Mental Health Services",

abstract = "This study measured service satisfaction, perceptions of service quality and general health, and overall quality of care among 787 adult recipients of Medicaid mental health services. Methods included cross-sectional retrospective design and stratified random sampling technique. Respondents were satisfied with consumer-provider relationships and were dissatisfied with functional outcomes resulting from treatment. Satisfaction was positively correlated with ratings of mental health care and the mental health component score of the SF-12. Predictors of satisfaction included ratings of mental health care and overall health. Recommendations include coordination of services that promote patient functioning and measurement of consumer satisfaction as an indicator of quality.",

author = "Howard, \{Patricia B.\} and Rayens, \{Mary Kay\} and Peggy El-Mallakh and Clark, \{James J.\}",

note = "Funding Information: This study was funded by the Department of Health and Human Services, Substance Abuse and Mental Health Services Administration, Center for Mental Health Services (grant no. 4HRI SM52058-02-4). ",

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AU - Rayens, Mary Kay

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AU - Clark, James J.

N1 - Funding Information: This study was funded by the Department of Health and Human Services, Substance Abuse and Mental Health Services Administration, Center for Mental Health Services (grant no. 4HRI SM52058-02-4).

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Predictors of Satisfaction Among Adult Recipients of Medicaid Mental Health Services

Resumen

Nota bibliográfica

Financiación

ODS de las Naciones Unidas

ASJC Scopus subject areas

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