The communication center at U.S. colleges and universities: a descriptive overview II

This study gathered data about communication centers and built on past investigations of how centers function across the United States. Communication center directors or individuals who oversee centers at two- and four-year institutions of higher education (N = 47) were surveyed. Participants responded to questions about center structure and configuration, logistics and operation, directorship, staff and training, and services. The findings highlight current and changing trends of centers. Overall, this study offers a summative discussion of how centers should be re-envisioned to provide broader impacts for institutions of higher education.